Responsible Gambling in Portalideasynegocios.com
At Portalideasynegocios.com, we want all our players to enjoy a fun, safe and responsible gambling experience. While most people gamble responsibly for entertainment, we recognise that for some, gambling can become problematic and lead to financial and personal difficulties. As a responsible online gaming site, we have implemented a number of policies and tools to encourage healthy gambling and help players in need.
Prevention of underage gambling
Our top priority is to keep minors off our real money site. Players must be at least 18 years old to play our games. We verify player age and identity during the registration and account setup process. Players must present valid proof of identity documents before they can deposit and play real money games.
Player protection tools
We allow players to set deposit, loss and wagering limits to control their spending. Players can also take time-limited exclusions and self-exclude if they feel they need a break from gambling. Our trained support staff is available 24/7 to assist players with account setup, information and exclusion procedures. Players can contact us directly if they have concerns about their game play or gambling habits.
Promoting balanced play
While our games are designed to entertain, we encourage players not to view gambling as a way to win money or solve financial problems. We have informative articles and resources that explain game odds, debunk gambling myths and provide guidance on how to identify the signs of problem gambling. Players can take our self-assessment test to objectively analyse their gambling habits.
Support services and referrals
For gamblers who feel they are developing a gambling problem, we provide information on counselling services and direct them to reputable problem gambling helplines. We partner with GameCare, an international non-profit organisation that helps problem gamblers through counselling, peer support and rehabilitation programmes. Players can contact GameCare counsellors directly for emotional support and guidance.
Our commitment
At Portalideasynegocios.com, responsible gaming is an integral part of our operations and culture. As a licensed and regulated online gaming site, we adhere to strict standards on ethical policies, transparency, fair gaming and player protection. We regularly review our responsible gaming initiatives to ensure that our games remain fun entertainment for players, while preventing harm and helping those in need.
